Studio Policies

By participating in our workshop, you understand that 28MM Studios will not be held responsible for any injuries or loss of personal belongings during your time in our studio, and acknowledge the risks of working in a silversmithing workshop. With that being said, rest assured that you will be in safe hands under our instructors' close guidance. 
✴︎ 28MM Studios has a strictly no cancellation or refund policy. 
✴︎ Cancellation requests will not be entertained at all, regardless of circumstances.
✴︎ We allow participant swapping should the original participant be unable to attend the workshop, but the studio will need to be informed beforehand.
✴︎ We request that participants give a 1 week notice for rescheduling. The new date has to be within a month of the original booking date, and it has to be either a weekday or weekend morning slot. Each rescheduling request will incur a $10 administrative fee.
✴︎ Requests made less than a week will be considered on a case-by-case basis. Should the request be granted, there will be a $50 rescheduling fee. 
✴︎ Requests made less than 3 days will not be entertained at all, regardless of circumstances. 
✴︎ Should your rescheduling request be granted, it is your responsibility to refer to our class schedule and inform us of your desired date. If we do not hear from you, it will be assumed that you will be sticking with your original slot.
No-shows are considered as attended and the booking cannot be refunded or rescheduled.
Out of respect for our instructors' time and that of other participants, please arrive 5 minutes early or punctually. We have back to back sessions, so this is important in ensuring that other participants will be able to start their workshops on time. 
In a situation where you are late, your workshop will still end at the scheduled timing. Our studio reserves the right to reject any latecomers.

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Have a question? Drop us a message and we will get back to you soon.

Enquiries regarding corporate, private, bachelorette/hen's party, and group classes (up to 8 pax) are welcome too.